GENERAL
How can I contact ARUNOOR?
You can reach us at arunoorstudio@gmail.com. We respond within 1–2 business days.
Do you offer private appointments?
Yes, we offer private appointments. Write to us at arunoorstudio@gmail.com to schedule one.
PRODUCT INFORMATION
Where can I find size and fit details?
Size guides are available on each product page. For further assistance, contact us and we will help you find the right fit.
What are the care instructions?
Care instructions are on the label of each garment. For specific queries, email arunoorstudio@gmail.com.
ORDERS
Can I amend my order once placed?
Please contact us immediately at arunoorstudio@gmail.com. We will do our best to accommodate changes before dispatch.
What if an item is sold out?
Email us to be added to the waitlist. Many of our pieces are made in limited quantities.
PAYMENT
What payment methods are accepted?
We accept all major credit/debit cards, UPI, and net banking. International payments via credit card.
SHIPPING
When will my order be shipped?
Orders are processed within 1–2 business days. You will receive a tracking number once dispatched.
Do you ship internationally?
Yes, we ship to select international destinations. Delivery takes 10–14 business days. Customs duties are the responsibility of the customer.
RETURNS
What is your return policy?
We accept returns within 14 days of delivery. Items must be unworn and in original condition with all tags attached.
How do I initiate a return?
Email arunoorstudio@gmail.com with your order number. We will guide you through the process.